It was a terrible experience staying at Hotel Sunset Inn at Mount Abu. The staff is extremely impolite and rude and seems like have no experience or training about how to deal with guests. For example, when we reserved our rooms via hotels.com, we confirmed that it includes complimentary breakfast at the hotel. But once we got there, the hotel people flatly refused that inspite of the fact that we showed them our confirmation from hotels.com. They did not have the courtesy to honor the confirmation. Also, the condition of the hotel is really poor and the staff hardly makes any effort to make your stay pleasant. For example, right outside of most of the hotel rooms, there is some vacant space with chairs, tables and people are allowed to bring their own food and have dinner etc on this area. But it makes the life of the people in the room very uncomfortable as it get very noisy when there are tons of people gathered right outside your doorstep. We could not sleep until very late when all these people got tired and left for their rooms. Overall, a horrible place and rude staff, you should stay out of there.