JS Palma Stay - Adults Only

I called in advance to ask if they did vegan meals to echo they said yes... I paid for half board and all I could eat was canned fruit, cerials, bread, olives, whole apples or bananas, canned mushroom and fried tomato for breakfast and for dinner, a few boiled vegetables and cold pasta it’s canned tomatoe juice for dinner. Had I known I could have used the money to eat out and have a real meal instead of plain cold food with no flavour.

I found the overall noise in the hotel quite disturbing, not from other guests however from door banging, general cleaning noise and from from which I guess was the boiler kicking in around 2.00/3.00 am everyday so not much rest at all. I found the area very quite and not much around.

Least favourite of the Can Pastilla three hotels I've stayed in.

Good & Bad. Please read the whole review. This is a lovely hotel in a great location, the reason this is my 4th visit. It is a very well maintained, clean, smart & modern hotel. The hotel is literally a minute from the beach & 10 minutes from the airport. There are local shops & bars available. The downside of this hotel every single time I have visited is the staff. The bar staff are the most arrogant, condescending I have ever come across. They are doing you a massive favour. When I asked other guest how they liked the hotel they immediately said it was lovely but some staff are terrible, a relief really as I thought maybe it was just me. A young lady explained she had asked for a drink at the bar and had been arrogantly waved away. She asked again and was told sit outside & we will get to you. On my last night I had had a few drinks through the day so asked for a cappuccino. The response was a big sigh & ohh ok sit outside. I actually saw a crowd of guys try to summon a young waiter, he turned his nose up and walked off ! They actually all laughed out loud at his response. He eventually went over, when he was ready. The restaurant staff are ok (the best out of all of them were temps). Certain members of the reception staff are also arrogant. 1 in particular laughing arrogantly at pretty basic requests (happened to me, the young lady mentioned it & I saw it happen to other people when I was checking out) as if you are stupid. We are paying your wages ! Show some respect.

A nice clean hotel where the staff obviously care about where they work. However there are some things that took the glaze of the stay, the noise from barking dogs in neighbouring properties is only really drowned out by the airplanes landing which spoilt the pool time we had. The pool is also freezing and I mean freezing! Breakfast was very good, and room and hotel were spotless. They hotel is about 20 minutes out of palma, there is few bars and restaurants around the local area but there’s not too much going on. The bus stop is 5 minutes walk from the hotel and it’s 20 minutes in the bus to the city centre. Taxis are 15-20 euros each way so the bus is a winner.