10/4
Upon arrival I was told they didn’t have my reservation, they said it had been cancelled.
They gave me three different reasons why they didn’t see it in their computer.
However, I showed on my app and online that my reservation was active, no issues.
They did get us a room for the same price as my original reservation.
But then from there we just felt one disappointment after another.
When asking for bedding/towels, it was handed directly to me. No offer to have staff bring it up to my room.
The pool water was cold, and the pool is very small and only 3ft/4ft section.
Kids jumping in and out flooded the floor so anyone not swimming was walking through puddles of water in their tennis shoes to get to a seating area.
Tv is a joke…. You have limited channels
and nothing for the kids on tv.
We did breakfast the first day and the second morning we made our own food in the room. The breakfast area was missing waffle makers, photos online show 2 waffle makers and that’s usually what we eat.
So we bought our own waffles and made them in the toaster in the room.
Just overall felt like we were disappointed with the amenities.
Will not recommend or stay there again.
Not worth the cost when so many other hotels in the area!
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