Hotel y Centro de Convenciones Jardines del Lago

Staff was friendly. Check-in was easy. Pool was sweet. Stand-alone cafe—and barista, Edwin—was outstanding. Purified water was readily available. Room was clean (included AC!) and bed was comfortable. However, make sure you open those windows for ventilation! Finally, although the views are fantastic, the amount of BEACH space actually available to enjoy is a bit limited.

Great location have stayed there before they inproove this location every year the restaurant has best food best value in the hold town five stars all the way new pool is also great

The gardens, lakefront and views are the best part of this hotel. The staff were fabulous too. The rooms were clean and comfortable but could use some upgrades (towels, shower). The food in the restaurant was okay but could be a lot better. If you are going as a couple or small family be aware that there may be many large groups staying there.

very good place

All was great except for the hotel workers putting away chairs I believe on the terrace above my room at 2am...ona Saturday night after a very noisy day...3 different events with their own music playing ..actually hadn’t mind the days events...but the night time work related noise was not appreciated

Very nice lakeside location and gardens but the rooms were simple and you could hear everyone talking while passing by in front of your room. No AC

Everything was perfect.

We stayed for one night and were happily impressed. We arrived a little before check-in time but they were very helpful nevertheless, and we were received with Coconut water as a welcome. The staff is friendly and bilingual (Spanish/English). They have a beautiful garden area and offer rental of water equipment as well as private lake tours.

The view was incredible, beautiful gardens, delicious food for great prices in the restaurant, easy parking, great location, and we appreciated that the staff told us about the local tour available to go by boat to four locations around the lake. We didn’t like the curtains didn’t block off the room (you could totally see in every room, especially at night with the lights on). We loved our food at the restaurant! Fair warning: the tour sounded awesome ($42 for two of us to go on a six hour tour to four pueblos around the lake including a lunch-a simple sandwich, apple, cookies, and a bottle of water) but you had to pay to ride a tuk tuk (mototaxi) to get anywhere once you got to the pueblos (you could just walk around but you couldn’t see as much) and they didn’t even drop us off back at the hotel dock. Luckily we had gone exploring the night before and knew how to get back to the hotel. They were also so late in picking us up in the morning! I’m still glad we went but be warned it’s not as great as it seems.

I would stay again for sure