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Crystal Bay on the Broadwater

3.5 star property
Aparthotel with outdoor pool, near Broadwater Parklands

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Crystal Bay on the Broadwater

Balcony
Outdoor pool, sun loungers
Family Apartment, 1 Bedroom | Living area | 32-inch LCD TV with cable channels, TV
Apartment, 3 Bedrooms | Beach/ocean view
Apartment, 3 Bedrooms | Individually decorated, individually furnished, blackout drapes
VIP Access

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Airport transfer
  • Gym
  • Pool
  • Laundry facilities
  • Non-smoking
  • Air conditioning
Main amenities
  • 52 smoke-free apartments
  • Weekly housekeeping
  • Near the beach
  • Outdoor pool
  • Fitness center
  • Sauna
  • Steam room
  • Spa tub
  • Airport shuttle
  • Air conditioning
  • Garden
  • Car rentals on site
Feel at home
  • Rollaway/extra beds
  • Kitchen
  • Television
  • Garden
  • Washer/dryer
  • Coffee/tea maker
The price is $223
includes taxes & fees
$201 per night
Jan 2 - Jan 3, 2025

Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for Family Apartment, 1 Bedroom

Family Apartment, 1 Bedroom | Living area | 32-inch LCD TV with cable channels, TV

Family Apartment, 1 Bedroom

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 775 sq ft
  • 1 bedroom
  • 1 bathroom
  • Water view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Apartment, 3 Bedrooms

Deluxe Apartment, 3 Bedrooms | Living area | 32-inch LCD TV with cable channels, TV

Deluxe Apartment, 3 Bedrooms

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 1184 sq ft
  • 3 bedrooms
  • 2 bathrooms
  • Water view
  • Sleeps 6
  • 3 Queen Beds

View all photos for Apartment, 2 Bedrooms, Garden View

Apartment, 2 Bedrooms, Garden View | Living area | 32-inch LCD TV with cable channels, TV

Apartment, 2 Bedrooms, Garden View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 775 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Traditional Apartment, 1 Bedroom

Traditional Apartment, 1 Bedroom | Living area | 32-inch LCD TV with cable channels, TV

Traditional Apartment, 1 Bedroom

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 775 sq ft
  • 1 bedroom
  • 1 bathroom
  • Water view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Apartment, 2 Bedrooms

Executive Apartment, 2 Bedrooms | Living area | 32-inch LCD TV with cable channels, TV

Executive Apartment, 2 Bedrooms

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 1184 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Water view
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

View all photos for 1 Bedroom Deluxe Apartment

1 Bedroom Deluxe Apartment | Living area | 32-inch LCD TV with cable channels, TV

1 Bedroom Deluxe Apartment

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 990 sq ft
  • 1 bedroom
  • 1 bathroom
  • Water view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

View all photos for Economy Apartment, 1 Bedroom

Economy Apartment, 1 Bedroom | Living area | 32-inch LCD TV with cable channels, TV

Economy Apartment, 1 Bedroom

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 775 sq ft
  • 1 bedroom
  • 1 bathroom
  • Water view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Apartment, 2 Bedrooms

Family Apartment, 2 Bedrooms | Living area | 32-inch LCD TV with cable channels, TV

Family Apartment, 2 Bedrooms

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 775 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Water view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Two Bedroom Apartment With Two Bathrooms

Deluxe Two Bedroom Apartment With Two Bathrooms | Individually decorated, individually furnished, blackout drapes

Deluxe Two Bedroom Apartment With Two Bathrooms

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 1184 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Water view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Standard Two Bedroom Apartment

Standard Two Bedroom Apartment | Private kitchen | Full-size fridge, microwave, oven, stovetop

Standard Two Bedroom Apartment

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 775 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Water view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment, 1 Bedroom, Garden View

Apartment, 1 Bedroom, Garden View | Living room | 32-inch LCD TV with cable channels, TV

Apartment, 1 Bedroom, Garden View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 775 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Penthouse, 3 Bedrooms, Sea View, Mezzanine

Family Penthouse, 3 Bedrooms, Sea View, Mezzanine | Living area | 32-inch LCD TV with cable channels, TV

Family Penthouse, 3 Bedrooms, Sea View, Mezzanine

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 2939 sq ft
  • 3 bedrooms
  • 2 bathrooms
  • Water view
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms | Living area | 32-inch LCD TV with cable channels, TV

Apartment, 3 Bedrooms

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 1173 sq ft
  • 3 bedrooms
  • 2 bathrooms
  • Water view
  • Sleeps 7
  • 1 Queen Bed and 4 Twin Beds

View all photos for Deluxe Three Bedroom Apartment

Individually decorated, individually furnished, blackout drapes

Deluxe Three Bedroom Apartment

  • Sleeps 6
  • 3 Queen Beds

View all photos for One Bedroom Apartment

Individually decorated, individually furnished, blackout drapes

One Bedroom Apartment

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe 1-bed Room

Individually decorated, individually furnished, blackout drapes

Deluxe 1-bed Room

  • Sleeps 2
  • 1 Queen Bed and 1 Double Bed

View all photos for Three Bedroom Apartment

Individually decorated, individually furnished, blackout drapes

Three Bedroom Apartment

  • Sleeps 6
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Two Bedroom Apartment

Individually decorated, individually furnished, blackout drapes

Standard Two Bedroom Apartment

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for 1+1 Bedroom Apartment

Individually decorated, individually furnished, blackout drapes

1+1 Bedroom Apartment

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Two Bedroom Apartment

Individually decorated, individually furnished, blackout drapes

Two Bedroom Apartment

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Penthouse

Individually decorated, individually furnished, blackout drapes

Penthouse

  • Sleeps 7
  • 2 Twin Beds, 1 King Bed and 1 Queen Bed

View all photos for Deluxe Two Bedroom Apartment

Individually decorated, individually furnished, blackout drapes

Deluxe Two Bedroom Apartment

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard 1+1 Bedroom Apartment

Individually decorated, individually furnished, blackout drapes

Standard 1+1 Bedroom Apartment

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Executive Two Bedroom Apartment

Individually decorated, individually furnished, blackout drapes

Executive Two Bedroom Apartment

  • Sleeps 5
  • 2 Twin Beds and 1 Queen Bed

Family One-Bedroom Apartment

  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

One-Bedroom Apartment With Garden View

  • Sleeps 2
  • 1 Queen Bed

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includes taxes & fees
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About the neighborhood

Map
182 Marine Parade, Labrador, QLD, 4215

What's nearby

  • Broadwater Parklands - 14 min walk
  • Sea World - 6 min drive
  • Cavill Avenue - 7 min drive
  • SkyPoint Observation Deck - 7 min drive
  • Surfers Paradise Beach - 8 min drive

Getting around

  • Coolangatta Airport (OOL) - 42 min drive
  • Helensvale Station - 9 min drive
  • Gold Coast City Coomera Station - 16 min drive
  • Pimpana Ormeau Station - 22 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Vinnie's Italian Restaurant - ‬6 min walk
  • ‪Papercup Coffee - ‬3 min walk
  • ‪Crust Gourmet Pizza Bar - ‬7 min walk
  • ‪Montezuma's - ‬8 min walk

About this property

Crystal Bay on the Broadwater

When you stay at Crystal Bay on the Broadwater, you'll be within a 10-minute drive of Broadwater Parklands and Cavill Avenue. The outdoor pool is a great spot for a morning swim, and guests can get a workout in at the fitness center. A spa tub and a sauna are other highlights, and apartments offer conveniences like kitchens and washers/dryers. Fellow travelers say great things about the helpful staff and location.

Languages

English

At a glance

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: midnight
  • Contactless check-in available
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 10 AM
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open Monday - Friday (8:30 AM - 5:00 PM) and Saturday - Sunday (8:30 AM - 12:30 PM)
  • Front desk staff will greet guests on arrival
  • Check-in hours are 8:30 AM - 12:30 PM on Sunday.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Property amenities

Beach

  • Near the beach

Pool/Spa

  • Outdoor pool
  • Sun loungers
  • Spa tub
  • Sauna
  • Steam room

Internet

  • Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options
  • Roundtrip airport shuttle (surcharge)
  • On site car rental

Kitchen

  • Refrigerator (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Coffee/tea maker
  • Toaster
  • Electric kettle
  • Cookware/dishes/utensils

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: AUD 30.0 per night

Bathrooms

  • Shower
  • Towels provided
  • Hair dryer

Entertainment

  • 32-inch LCD TV with cable service

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden
  • Picnic area

Laundry

  • Dryer
  • Laundry facilities
  • Laundry detergent

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Lever door handles
  • Soundproofing
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Limited housekeeping
  • Local maps
  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Free newspapers (lobby)
  • Vending machine

Location highlights

  • Near the boardwalk/promenade

Things to do

  • Fitness center
  • Golf nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)

General

  • 52 rooms
  • 14 floors
  • 1 building
  • Individually decorated
  • Individually furnished

Fees & policies

Refundable deposits

  • Deposit: AUD 200.00 per stay

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Cribs/infant beds are available for AUD 30.0 per day
  • Rollaway beds are available for AUD 30.0 per night

Pool, spa, & gym (if applicable)

  • Children under 13 years old are not allowed in the swimming pool or spa tub without adult supervision

Policies

Only registered guests are allowed in the guestrooms.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Crystal Bay Broadwater Apartment Labrador
Crystal Bay Broadwater Labrador
Crystal Bay Broadwater Apartment
Crystal Broadwater Labrador
Crystal Bay on the Broadwater Labrador
Crystal Bay on the Broadwater Aparthotel
Crystal Bay on the Broadwater Aparthotel Labrador

Frequently asked questions

Does Crystal Bay on the Broadwater offer free cancellation for a full refund?
Yes, Crystal Bay on the Broadwater does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Crystal Bay on the Broadwater?
Yes, there's an outdoor pool.
Are pets allowed at Crystal Bay on the Broadwater?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Crystal Bay on the Broadwater?
Yes, there's free self parking. Onsite parking includes off-street options.
Is airport shuttle service offered by Crystal Bay on the Broadwater?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Crystal Bay on the Broadwater?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at Crystal Bay on the Broadwater and nearby?
Crystal Bay on the Broadwater has an outdoor pool, a sauna, and a steam room, as well as a picnic area and a garden.
Does Crystal Bay on the Broadwater have a kitchen or kitchenette?
Yes, there is a kitchen which also includes a coffee maker, a toaster, and cookware.
Does Crystal Bay on the Broadwater have any outdoor private spaces?
Yes, each apartment features a balcony.
What's the area around Crystal Bay on the Broadwater like?
Crystal Bay on the Broadwater is a short 14-minute walk from Broadwater Parklands and 16 minutes' walk from Gold Coast Aquatic Centre. Travelers give top marks for the aparthotel's prime location.

Reviews

8.8

Excellent

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Good

Some good some not so good
Downside- 3 bedrooms and only one had air con, fridge was old and had cracked tray, only cne with small milk, no water or mini bar. No breakfast. bedroom TV's did not work. The upsides. Spa and pool and sauna and steam room were great thou, gym small but was useable upto date gym machines. Bed and pillow were comfortable.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Angelica, 4-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Nice location
Easy to check-in after hours. The apartment we got was on second floor so views from balcony was obstructed by trees. The apartment had all you need, only noticed the sofa had broken legs which was fixed by maintenance. Overall good stay.
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Loved our stay. Great location and setup. Was clean and tidy, but carpet is old and stained and mattress in 2nd bedroom needs replacing too.
View from balcony
Main bedroom
Beach in front of apartment building
Yvonne, 6-night trip
Verified Hotels.com guest review

8/10 Very Good

Rachel, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Adam, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Out of the hustle and bustle of surfers paradise great for families beautiful view of the broadwater rooms are comfortable with everything you need staff are great we really enjoyed our stay
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Stayed here for business, great spot will definitely stay here again.
Colin, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

A lovely family holiday spot. We look forward to returning.
Jen, 3-night family trip
Verified Wotif guest review

10/10 Exceptional

Zoe, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

FRIENDLESS ON ARRIVAL SECURITY BEDROOM OVERLOOKING BROADWATER VERY COMFORTABLE UNIT
Lynell, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great service and pet friendly
Peter, 5-night family trip
Verified Wotif guest review

6/10 Good

Only complaint / suggestion is the trim on the bottom of the shower door needs replacing . It was filthy and mouldy . Bunnings sells it by the metre . Easy to cut to size and replace . The moths were a concern too !
Joanne, 5-night romance trip
Verified Wotif guest review

10/10 Exceptional

3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Clean unit with comfortable beds, great location with excellent pool/table tennis. Friendly staff. Great food options near by.
Amy, 3-night family trip
Verified Wotif guest review

10/10 Exceptional

Majestic .
Ladies at reception are super approachable . This hotel has a luggage trolley for use which is salubrious when travelling with the family . recommend this property .
Amanda, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ray, 1-night trip
Verified Wotif guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

8/10 Very Good

Great views plenty of space great for families
Pauline, 1-night trip
Verified Wotif guest review

10/10 Exceptional

We recently stayed at Crystal Bay Resort for 5 nights as a family of four (with two children aged 8 and 12) and had an absolutely wonderful experience. The communication and service were excellent from the moment we booked until we checked out. Our apartment on level 8 had a beautiful view facing the water, which we enjoyed every day. The self-contained apartment was functional and had everything we needed for a comfortable stay. One of the highlights for us was the convenient location. With a bus stop right next to the property, we had easy access to Sea World and downtown Gold Coast, making our decision to not hire a car an excellent one. The frequent and easy public transportation saved us the hassle of driving and parking. Our family made full use of the resort’s amenities. The pool, spa, and sauna were fantastic for relaxing, and the kids especially loved playing table tennis. The overall atmosphere was friendly and welcoming, making our stay even more enjoyable. We highly recommend Crystal Bay Resort for families looking for a great place to stay in the Gold Coast!
YIU CHI PAUL, 5-night family trip
Verified Wotif guest review

6/10 Good

Location & views were great. But it was very disappointing as we had the Penthouse apartment & the kitchen needed a thorough clean. The Cooktop & rangehood had food splatter & was covered in grease residue. Food splatter on the walls. There were ant trails on a bench in one of the bedrooms with ants in the bed also socks left behind & food scraps behind a chair in the bedroom from a previous guest. This is the 3rd time we have stayed here in different apartments so I wouldn't spend the extra money on a Penthouse apartment.
Deborah, 4-night family trip
Verified Wotif guest review

10/10 Exceptional

Would go back no worries staff always greeting you with a hello and a chat , the pool man he was so lovely, cant complain really enjoyed
karen, 4-night family trip
Verified Wotif guest review

6/10 Good

Unfortunately the plates and bowls had food on them, cupboards throughout were dirty. Door handle to bathroom was falling off. The shower head was broken . The cabling to tv trunking was hanging off the wall, holes in wall behind bedroom door. There was also a problem with plumbing pipes banging through out the night/ early morning , i believe its called water hammer. Good view and comfortable bed.
Matt, 6-night family trip
Verified Lastminute guest review

8/10 Very Good

Diane, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Darryl, 7-night business trip
Verified Hotels.com guest review