10/6 Jó
2025. május 21.
Stay at the Hilton across the parking lot instead.
I stayed at this hotel last night and I am rather disappointed in the experience. The room they had available said two queen beds I was traveling with someone so it sounded like a perfect fit for the night. Upon entering the room the beds did not appear to be Queen sized beds. Out of curiosity I used my phone to measure the beds then went on the good old google and did some research. This hotel had us in Full beds and not queens. Upon learning this I brought it up to the front desk. Instead of apologizing, instead of trying to make things right the front desk clerk got rude with me telling me that they don’t have any full sized beds in the hotel so I was immediately wrong. In addition to the beds not being true to size the room was beat up and not the cleanest. The bathrooms weren’t the cleanest and there were quite a few mix matches areas of paint due to all of the repairs that had been made to the walls and ceiling. However the location was nice it was close to many amenities including restaurants and the briarwood mall. I would definitely stay in the area again just not at this hotel. Parking was pretty tight as well so if you have a truck you may have issues with parking. Thankfully for me hotels.com helped make things right with this trip but the hotel itself didn’t make any effort to right the situation. Personally I don’t think this hotel is even close to being a 3 star hotel.
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