Hotel Chinzanso Tokyo

We stayed here in the fall and were blown away by the colors in the garden. Would highly recommend a garden view room. The hotel is well maintained and is definitely more old and grand then new and modern. We really enjoyed our stay but it is a bit of a walk to the nearest train station which is on a somewhat inconvenient line. At night we felt more comfortable taking a short cab to a bigger and better connected station for getting around the city, but that wasn't a big deal. The hotel does run a nice shuttle to and from Narita which is helpful and worth the price, and the concierge was also really helpful in helping us get reservations at some of Tokyo's amazing restaurants. Great option if your looking for a little more quite and space to breathe when visiting Tokyo.

This was the last night of our Japan trip and we wanted something special. Delivered in every aspect. The service was true white-glove treatment from beginning to end. The indoor facility was beautiful and felt as if we were in a museum and we walked the tranquil gardens multiple times in our short stay. The spa and pool area I overly enjoyed. The views from our rooms were breathtaking. The food was outstanding. I would love to go back to just try all the different restaurants and spend more time relaxing.

Everything was so clean and beautiful, the garden was very nice and unique for a hotel, the staff is very willing to help and very nice to guests. The hotel feels very luxurious.

The property was absolutely breathtaking, the cuisine was equally splendid, and the service was unforgettable. Even when they did make a mistaken, they made up for it in spades. I will dream of coming back to Chinzanso one day.

We had a short overnight in Japan and when we arrived the gardens had closed and we had to take the first shuttle back to the airport and the gardens would not be open before we left. I was disappointed because that was why I booked the hotel. Jordan was so helpful and understanding, he had them open the gardens early for us so we could go through before our shuttle. He had muffins and coffee available as breakfast was not open yet. The gardens were incredible! Thank you for making our stay Jordan!!