The first room I was given had heavily stained sheets. There was no way I could stay there. I went to reception and they gave me another room, which was better. Overall the place is getting very rundown and I've been staying there for over 14 years on and off. Cleaning and maintenance is very poor compared to what it used to be like but the service desk staff are very helpful and the restaurant is good
You cannot speak to any staff properly. If you communicate in english they will just ignore you the same thing when you call the reception. I stayed 5 days but they never change my bidding. The smell of the bath towels are terrible. The supposed white biddings are almost yellow in color. Pillows are yucky to use not hygienic. Kinda far also from the city center.
Mosquitos and many different insect flies are everywhere. I have free breakfast but I only took it once due to the hygiene and poor kinds of food.
An excellent quiet hotel.
My room was spacious and well decorated.
The pool and garden area are very good.
Handy for the North bus terminal, the Bangkok/Pattaya run. It's a ten minute walk.
I thought Diana Gardens was a great place to stay. A little out of the way but it was nice and quiet. The staff was very friendly and helpful. I would recommend this hotel very much. I would stay here again if I visited Pattaya.
This photos on Expedia for this property are nothing like the place you stay there is two properties and they but photos from one to show the other it is the worst place I have ever stay I booked for five nights and I left as soon as I could on the second day Expedia should review photographs of accommodation on there site as if this is the norm I for one would not use them again
Service was fine, staff were fine, but the rooms were sub-par. Wifi was spotty to not useful, electric heater in shower didnt work, so no warm water. Only 2 elecyricsl outlets old-style.It's a cheap place to stay, but just too many problems. Far away from everything, so if youre there for the experience.... rhis isnt the place. Pool area was realky nice. Overall.... skip it