Well after reading the mixed reviews, we decided to book this hotel for a 6 night stay after a cruise out of Southampton was cancelled. This seaside hotel (right across the road from the beach) was exactly what was described, and although clean, was in need of some "sprucing up" for sure. As with any property near Salt water, you will need a lot of upkeep and maintenance to keep it looking appealing. We used it as a base for exploring Shanklin, Sandown and surrounding area. It is a Bus/Charter hotel, with very little food/drink options, however there are plenty of excellent bars, restaurants nearby. The Beach Cafe 34 right next door is an Excellent Family run cafe open for Breakfast/Lunch with good portions and prices. The Hotel Restaurant was NOT open to the Public for Breakfast/Dinner during our visit, you have to pre-book and it only has a limited menu for the Chartered guests. All in All it was what we expected and were able to enjoy our time in and around this great Seaside village!!