London Stay Apartments

From the looks of the building we were expecting a small apartment with three beds and a large window. When we got there at 3.00 pm the room wasn't ready, we had to wait 20 minutes whilst they cleaned it (I wish that I could clean a room in 20 minutes) not a good start! We were taken to the small ex shop next door, not to the building on the photographs. No complimentary toiletries, just complimentary ear plugs which did not bode well!! The room was small with a small shower/bathroom, wardrobe, table and 2 chairs 2 beds and a fridge. This was supposed to be an apartment. No one showed us the shared kitchen if there was one. The floor was wooden and we could hear every step from upstairs, thankfully we could not hear much traffic as we were behind what seemed to be a laundry shielding us from the busy road. The beds were comfortable but the bathroom needed a deep clean. The walls were as thin as tissue paper. We had to switch the fridge off at night because it was too noisy. We saw very little of the staff, only one was helpful, the others were surly. On leaving they did not like me asking for an immediate refund of the £50 deposit that we had to give, they said that it would be done later that day by card but I insisted and got an instant card refund. All in all a poor choice of accommodation The location was very good, close to Canada Water tube, Greenland Quay for the Clipper and Surrey Quays for the tube.

Stayed with a few friends as we were going to the O2 Arena, great location, clean, friendly staff. Overall everyone was happy with the experience and it was a better stay than expected.

Good location, very accessible to bus routes and train stations. The apartment was clean and of a good size although not overly large, but certainly enough space for 2 people. It appeared to have been very recently refurbished with a well-equipped kitchen and an extremely comfortable bed. Ear plugs were provided due to being positioned on the corner of a busy road; I thought this was a really thoughtful and useful extra to help you sleep. The only things that let it down was the very changeable water temperature and water pressure in the shower. If this can be sorted out then these apartments would be top notch. There is a convenience store across the road so you can pick up anything you need to make yourself a proper meal. I paid for a secure parking space (parking is not available here) but the staff informed me that there was some free parking spaces nearby. I would stay again, the price was very good value for money, the reception staff polite, friendly and obliging and the apartment was clean, comfortable and private.

LOCATION: Handy for trains and buses all within walking distance PROPERTY: On arrival issues with swipe card entry and was never resolved our stay was 5 nights. Room was comfortable however noticed “ear plugs” on the pillows and we found out these needed to be used during sleep as VERY noisy at times.

Excellent apartments, very clean & comfortable & affordable!

Good, clean budget hotel. Even has a small kitchen complete with pots and dishes. It is tiny, but for a couple of nights at a reasonable price, it is more than acceptable.

NO one at reception 6pm

Very good value for money. Not too far from the tube. Was staying in town on business so this was perfect.

Uncomfortable, noisy bed, noisy environment- loud heater

Was ok - convenient for O2 Ceiling fan needs a good dust!