Best Western Northwest Lodge

Nice place for sure. Comfy beds, clean, close to the freeway and more!

Said the room (304 or 305) they were going to put us in needed new door knobs so they supposedly gave us a "Free Upgrade" to what was supposed to be a better room. That I could see the only difference was it was in a noisier section of the Hotel closer to the freeway. Then they charged us for the upgrade even though they said it was free. They claimed they will credit us back the over charge but I have heard they seldom honor their word. Definitely won't stay there again unless they make this right.

King sized bed might have been comfortable if the sheets weren't Motel 6 level of thin and scratchy. Like the aforementioned hotel the sink and vanity was located outside the bathroom. Speaking of which the bathroom fan was louder than a broken ice machine. Bonus the neighboring rooms' fans were equally loud. Grout calcified. Lampshades linty. Cleanliness not up to standards of the Best Western name. Heater / air conditioner almost as loud as the bathroom fan. Poor night's sleep. Only positive was that the front desk was friendly and the hotel was near the freeway.

The staff were friendly and efficient. Check in was quick. The room was clean except for the carpet. It was very stained and old looking. It needs to be steam cleaned or replaced

Hello, I stayed two nights at this hotel in Idaho, and I thought the hotel staff and service at the hotel to be friendly and great. And the morning breakfast food was excellent and tasty as well. The room that I was staying was the business one-bed suit with the jet tub in the bathroom. The room was large and plenty of room to sit down and relax. The only thing I did not like in the place is the bed I slept on at night. I found it to be tough to lay on and the mattress was old and worn out. If the hotel were smart, they would replace the old mattress with a newer cushion for more comfort.