10/6 Jó
2025. január 9.
Great Location
Front desk service was accommodating as the concierge as well. Unfortunately, an upgraded view was given to 3 of our party’s rooms. However, none of us needed an accommodation for accessibility. My room was unsightly due to this option. The front desk was kind on Monday at check in and changed the one room to better fit our needs. Also, it was better maintained. Another room occupied by our family visiting us from California was also disappointed. We have stayed here many times in the last 10 years. The prices have gone up significantly but it is not overpriced for a luxury hotel. We would pay with or without a discount, as we have enjoyed this location and quality while entertaining family or friends visiting, a business trip, or HS wrestling tournaments but this is the first time we have seen less than expected accommodations (black Friday discount). Also, we asked for a late check out and Windy or the supervisor was unable to approve the next day, on a Tuesday morning. The location is great for nearby restaurants and popular bars. In the past, activities such as intro for scuba diving and the live music by the pool has been a hit amongst our friends visiting or a friendly front desk clerk has always been pleasant but it seemed we came in at a bad time or possibly under new management. Also, this was only a 1 night stay as it was part of multi city trip and one would really need at least 2 days to fully experience what this hotel could offer once in a comfortable room.
Jenny
Jenny, 1 éjszakás családi utazás
Hiteles Hotels.com-vendégértékelés
