10/4 Megfelelő
2025. május 17.
Be aware of illegitimate charges
When i booked the room i did so with the understanding that i could use their meeting room for my daughters graduation party FOR FREE, no additional charge. When i checked into my room rhey gave me cards to get into meeting room and i again clarified that the meeting room was free of charge. After returning from my daughter graduation ceremony with 30 minutes before my guests were to show up i found a note under my hotel room door, hand written and not an invoice but sumply saying i needed tongo down to lobby to pay for meeting room. I was livid. When i talked to them they said it was $250.00 and this was 5 minutes before my guests started arriving. In fact cake had arrived while i was talking to the front desk.
I told them i was not paying the money as they told me it was free. Without my consent or an incoice they charged on my credit card $137.00. I am now deliverating the charge.
Additionally, i had ordered a queen suite and the day i arrived they put me in a queen double. I made them switch me to a suite. They lady at front desk said it would be an additional $10 per day. I was there 2 days...so $20. They charged me an additional 100.00.
Lisa
Lisa, 1 éjszakás családi utazás
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