10/4 Megfelelő
2025. július 8.
Our stay was not good. We had 2 rooms reserved, each was a king bed with a sleeper sofa. When we arrived, the hotel had a mildewy smell. Once in our room, we noticed there were no linens for the sleeper sofa. We called the front desk to ask for some for each room along with 4 pillows and were told that all they had available were sheets and 2 pillows for the sleeper sofas. I ended up buying 2 queen blankets from target to use. The next morning for the breakfast, they had a decent assortment but ran out of everything by 930am even though breakfast was until 10am. That same day, it was pouring down rain and it was leaking through the roof. So much so, that it was coming down through the lights in the elevators. Elevators probably should not have been running due to being a hazard but they were. The staff used the hotel towels to contain the leaking water. Towels lined the entire hallway from the elevators to the lobby. The smell of the mildew grew stronger that evening. Coming back to the hotel that night, we asked for towels as there were only 2 in each of the bathrooms. We were given 5 towels (even though we needed 7) and were told they didnt have ANYMORE towels because they were all dirty. The hallways smelled like mildew with urine. That night, we noticed that the second floor ice machine was broken so we had to make a few trips to the first floor for ice. The following morning, breakfast seemed ok. We asked for coffee for the room and were told they only had 2.
Guadalupe
Guadalupe, 3 éjszakás családi utazás
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