Put-In-Bay Resort and Conference Center

Friendly staff and our room and the property were very clean

Unfortunately the event being held at the Put-In Bay Resort & Conf Center was cancelled, due to Covid. Tried repeatedly to get a hold of someone with several un-returned phone calls. Finally spoke with the manager who was not helpful, extremely rude, and belittling. Even as the host of the event they would not refund the stay. I was willing to immediately rebook my stay for next year's event.

The bar was shut down due to social distancing rule, and enforced by the city of put-in bay. Nothing was done by the hotel to make things better!

We had an awesome time! My bestieand i just wanted a couple days away and this was jusf what we needed! The hotel was clean, the room was gorgeous, check in was super easy, and the friendly staff was very helpful and willing to answer any questions! Renting the golf cart from the hotel was easy and we had a lot of fun touring the island! I also havd ro mention the great service at the pool's swim up bar! The bartender made me a great cocktail with no more information than blue, fruity, and not raspberry (I'm allergic) he made me a blueberry drink that was awesome! Would definitely stay here again, I'm sure we'll be back!!

Very nice for the price. Helpful, professional staff. Very clean.

Staff was very friendly. Room itself was a bit

It was awsome but they never picked up our dirty towels and when asked for clean ones we got told they had none. We wrre there 5 days.

Very nice customer service, good place for couples not for family with kids, it says breakfast included but there is no breakfast. the check in date i received was 4AM while it was 4 PM, and the bathroom is moldy as I attached in the picture. I completely understand it's a 3 stars hotel, but cleaness and hygen has nothing to do how many star rating does the hotel has.

Do not say here if you have childcare!!! It’s a party hotel. The condition of the hotel leaves a lot to be desired. There was a big hole in the wall where the sprinkler system was. The fixtures were old and dated. The mattresses were extremely uncomfortable and it sounded like you were rubbing balloons together when you rolled over. We had 2 rooms, one of which they keto deactivating the keys everyday. So everyday we had to go down and get new keys. For the price paid we could have rented 4 rooms at a b&b 2 streets over and my kids wouldn’t have had to look at drunk half naked people all weekend.