8/10 Nagyon jó
2022. augusztus 8.
I want to start out by saying the service was just great. 100% comes from the lady who checked us in. She was super friendly and personable, and she changed us to a different room when I let her know about issues.
The room we got initially was supposed to be non-smoking, but it smelled distinctly of cigarettes. My wife is sensitive to that smell, so that was a problem. But even more of an issue is that the door latch mechanism was stuck and wouldn't keep the door closed. Definitely that was a safety issue.
So I went back to the desk asked for a different room. She was totally understanding and was able to upgrade us to a slightly nicer room. The new room didn't smell of smoke, and the door worked. And we didn't find any problems with it at first. But after a little while the toilet seemed to be leaking from the inlet pipe. We had already moved once, and it didn't seem like a huge issue, so we didn't worry about it. The next day we discovered that the air conditioner was leaking into the room. It may have just been frozen, but still not a good thing. Then when we got back the evening before checking out, we discovered a granola bar that had been chewed into. It looked like a mouse had done it.
So the people here are really nice, but the facility has a lot of problems.
James H, 2 éjszakás utazás
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