We had stayed at the former Laguna Riviera for years in the past and had happy memories. It changed hands and we had no idea what we were getting into. The good is gone. DO NOT STAY here if you have any mobility issues, want safety getting to the sand, or you like a cup of coffee in your room. Besides no TVs, (not such a big deal), there are no microwaves, coffee makers, utensils or anything food friendly. Thanks to gen. mgr, Jimmy who moved us to a better room and broke the rules by bringing in a microwave and coffee maker. Otherwise, the weird idea of "sustainable" is contradicted by the need to waste food going out 3 meals a day and having nothing to eat on or with if you order out. There is a "beach fee" charge for stuff to take down to the sand. The paved downhill path to the sand ends in a sharply steep, slippery and VERY dangerous drop with no steps, and no handrail. You couldn't get there carrying anything. This was a disappointing stay and we will not return. Go elsewhere for the basic and normal comforts of a hotel at the beach.