AC Hotel by Marriott San Jose Downtown

The staff was very polite but the whole place seemed very disorganized. Valet was $38 but their system to get your car was supposed to be easy, though took far too long. The overall vibe was cool. Nice room, but A/C never got below 74 despite several trips to the thermostat to make sure it was on “cool” and set to a comfortable sleeping temperature. Decor was cute and simple, but I’m personally sick of bathrooms with a half class wall then open space for a shower enclosure. That being said, however, they were are least smart enough to put the shower knob opposite the spray so you didn’t have to get drenched (as in many hotels with this setup) to turn on the water. Close to a fair amount of things on The Alameda which was handy, especially with Birds and Limes all over. Not quite worth the $170/night price tag with tax (and that’s before parking). Decent.

Great location. Very clean. Even though it was close to SJ Airport, it was surprisingly quiet.

Overall it was ok - there was disconnect between front desk and the breakfast/kitchen management as we were told upon checking that breakfast is included in the price but then we were charged for it. Also, the valet parking informed us that our van will go through the gate but it hit the height barrier and had to be parked next to the hotel - so kind of not so knowledgeable staff plus parking facility has not taken into account different vehicle types.

Very happy with our stay. Kids also loved it and the pool was perfect. My husband and i were able to sit by the pool with a cocktail while the kids swam. Food was great. We also were able to walk to dinner from hotel with the kids. We would definitely stay here again.

Great customer service and really nice rooms!