The Tillary Hotel

Overall, the stay was acceptable. However, there are a few concerns that travelers should keep in mind. With the exception of the closet, which boasts 4 hangers, the room does not provide storage for clothes. The bathroom shower has a half glass door, causing the excess water to collect on the floor of the bathroom. All the bathroom faucets are decorative, but not practical. It takes too long to figure out, or get used to using them, which wastes too much water. The rooms feature a very nice wet bar, but, there is no ice machine. The breakfast is not available until 10 am, as stated. It's available until they decide not to cook more. Even if asked for eggs at 9:35 am. However, you'll love Kassandra, in The Secret Place, the food is good and she is excellent! Best representative of customer service at The Tillary! Though, there were many others that were very pleasant. As far as location, it's right across the Brooklyn Bridge, which is great! Especially if you plan to visit Canal Street, Little Italy and China town.

Won’t stay at a Tilley hotel again. My room had a musty smell that made my luggage smell. I found a few pieces of hair in the bathroom and on top of my bed upon arrival. Location is in a weird spot, nothing really around making it difficult to get food - the hotel food was gross.

All the young men at the front desk (3) were very friendly, helpful and good to look at. The manager was especially kind with me. The young man who helped me with my luggage was a real sweetie too. Later that evening though, the girl at the front desk was a little stand offish and cool; perhaps she had a bad day. Earlier, the guys told me to ask for a menu at the front desk for delivery, but I really didn't feel like pursuing any conversation with the young at the front desk re: delivery. She just pointed to some menus and that's it. The bartending, she was nice to everyone. Overall, I will come back for a longer stay. I just wish I knew the neighborhood better for good eats. The hotel is gorgeous though; I will endeavor to explore it next trip.

Staff was great, Room was very comfortable and location was excellent.

Terrible.