It was a non-existant stay. Why should 2 transit hotels at KLIA have practically the same name? We landed KLIA2 on a domestic flt from Penang on 27th, then were told to shift to KLIA1 which we did, then were brought to Sama Sama Hotel...which couldn’t find any booking under my name. So I had to pay extra to them to get a nite's stay for us. I am so put out with Hotels.com for not clarifying which hotel i should have made a booking. Wasted time, money, & energy. Totally flumoxed!