The rooms were well-proportioned, clean and comfortable. I booked and pre-paid for breakfast but was told on arrival that breakfast was not included and would have to pay for it. Once in my room I checked my email confirmation which showed breakfast was included in my booking so returned to reception, as we also had trouble accessing the WiFi (it was a work trip so needed it). The receptionist wasn't particularly friendly and insisted the WiFi was working ok but, after showing her that it wasn't and we couldn't connect, she signed us into another option which I guess may have been one for the staff. Showed her the booking confirmation that included breakfast but she was undeterred and said it didn't matter what was in the confirmation as we would still have to pay for breakfast, explaining "you didn't book it with us, you booked it through a third-party, and they're wrong to offer breakfast - you need to take it up with them"! It was probably fortunate that it was getting late and there was a queue of people building up behind me as in the end we were given 2 complimentary vouchers. However, the breakfast was completely underwhelming and not good value for money.