Hampton Inn Manhattan/Times Square Central

I loved the little things the staff did like text me before check-in to see if I needed help with anything. Lilly was especially helpful. The location is awesome and breakfast was good. The carpeting (apparently carpet squares) in the rooms is oddly thin and has a cheap pattern that brings down the entire experience. The towels are also thin. But, the bed was comfortable, and the room was quiet. The elevators can be slow. I was also disappointed that the hotel would not agree to let me cancel and rebook when I accidentally selected the wrong room type, even though I was trying to get 2 rooms and we would be there for 4 days in one of them, and they would not have lost any money. Staff had no discretion. Overall, it was good and I would stay there again. Be aware that there are 2 basic room types at least on the upper floors - one has a hallway and the other does not. Also, be advised that if you choose a nonrefundable rate, they really truly mean it.

Excellent service with everyone at the Front Desk!

Quick and easy check in, room was quite comfortable, just no mini fridge in the room which would have been a bonus

Family weekend in the big apple. Hotel is right next to Times Square. Amazing location, great staff, super service, clean and the free breakfast is a nice touch. Loved the experience. Will be back!

Excellent service, people. Breakfast

Excellent place to stay!!! Great Breakfast and coffee, tea & hot chocolate always available! The room was very nice, clean and the beds were comfortable! Very convenient location and the price is great! It will be our go to pick from now on!!!

We've stayed 7 nights and all was good, the location is very handy and close to metro and Times Square. Breakfast is included but can be very busy in some hours (you can also take it to your room in case there is no place to sit).

This is my second time here. Great location to everything. Excellent service and always comfortable and clean!

It was a two night weekend stay in NYC. We were checked in immediately upon our arrival, without waiting. Staff was quick and accommodating. The hotel was very clean and updated, comfortable rooms and beds, very close and walking distance to almost tourists points of interest, just few steps on time square subway station, and blocks away from Time Square, with great restaurants around. Excellent full buffet breakfast daily in the lobby with lot of choices, fresh fruits and fresh 100% juices, bacon, sausages, eggs, lot of good and delicious pastries, the 24 hour variety of coffees and tea’s in the lobby, with 24 hr drinking water. Toilet and bathrooms were clean, with regular refilling and changing of clean towels and toiletries without asking them. Quiet room for us, so we had a nice sleep all our stay. And the view was excellent, overlooking the city. Elevator wise? We didn’t experienced any long wait even if we were in the 19th floor. Price was cheap if you consider the all services that was provided. There was a $20 security deposit per night, but as soon as we checked out, it was automatically returned back. So we only paid the rate we got from hotel.com. We enjoyed our stay in this Hotel. Excellent in NYC. We will stay again when we come back, and highly recommended.