The room is in a very bad condition. the bed and pillow is very hard. the tiles is shaking, no shower door or curtain. cockroach inside the room. tiles in shower is moldy.
the outside garden is not maintain. Very dirty.
I stayed in this hotel and a lot of things need to be upgraded. There is no hot water when taking a shower, the light fixtures in the bathroom is not working, and it is not a keyless door in which is it unsafe to leave important stuff in the room.
The hotel was ok. Altho there werent many signs to point you to where you are supposed to go like the breakfast room or the pool and then to your room. The door locks looked liked they cld easily be opened and one could hear the conversations and footsteps in the hallway and vice versa so there is little to no soundproofing. The lights were not enoigj inside the rooms. It was a bit difficult trying the read or to even use the remotes for the tv and a/c. But the rooms was really big. I didnt get an intercom so i had to go to the front desk to ask for things which was a complete bummer since my room was located out back. But the staff were gery nice and accommodating
We had a relaxing stay at this hotel. The rooms are really huge. The only issue we had was there were no elevators to use. Luckily the hotel staff helped carry the luggage up the stairs but we also had to help out since we had many bags since there's many of us staying. We carried our own bags down the stairs when checking out. The breakfast buffet was good. The kids went used the swimming pool. Over our stay was relaxing.
Location is a walking distance to shopping, casino, and restaurants. Staff and services are great. Very quiet at night. I would recommend to anyone visiting Subic bay.
Just left room keycard inside the room at door box for going out.
When i came back to room, it was disappeared! and explained to front staff about left keycard in the room but they charged php500.