Thought we were booking a room with a fireplace and breakfast included. Nope, no room with a fireplace and the restaurant was closed, permanently. I showed the girl at the front desk my reservation( through hotels.com) and all she could say was “we should have booked through Hawks Nest Website” so there was nothing she could do to help me. She had already given the room with the fireplace to someone else. We received a less then desirable room, had to move furniture around to plug in coffee pot and microwave. Coffee pot never worked. Since restaurant was closed and no venues close by, we managed to find a bag of popcorn for dinner. Very disappointed in our stay. Won’t be going back.