Orchard Street Hotel

Wonderful view from the 9th floor. The huge windows open up the room. It's small but pleasant, clean, & comfortable. Staff are kind & helpful. Great location. I'd stay here again.

Room is small, but fine if you're mainly looking for a comfortable place to sleep while enjoying the rest of the area. Room was clean, and well maintained. At the right price, would likely stay here again. Everyone at the front desk were very nice and helpful.

Excellent!

The platform bed was so big that it was impossible to walk around the bed to the other side of the room. There was also no light switch in the bed area, so you had to turn off the lights by the room door and then walk in the dark to the bed. Both are safety issues.Also the breakfast was awful even though the coffee was great.

I love exploring the Lower East Side, and the Orchard Street Hotel was perfectly suited for doing so. There's lots of bars, restaurants, and small stores within easy walking distance. The Tenement Museum is only a couple blocks south. There are subway stations nearby that can get you to other parts of the City. The room was small, but so are 90% of the hotel rooms in New York, and very comfortable. The staff was very friendly and accommodating. My only complaint is that my television was stuck on NY1 and nobody seemed to know how to fix it.

Terrible choice! Save your money and go anywhere else in NYC. We stayed four nights at this hotel, which ruined out trip to this great city. Rooms are a size of a walk in closet and it feels like being in one. We had to smell weed all the time in our own room from people enjoying their time in and around our hotel. Windows were not sealed and cold air was coming to the room from the outside so we felt like on a camping trip in the middle of Nyc. We couldn’t escape freezing cold breeze thru the closed windows not getting involuntary high from other guests smoking weed in the hotel. We slept fully dressed and with hats on but still got sick from this. Amongst other things, tiny bathroom sink was plugged from day one, tv remote was broken, water pressure was almost none, breakfast was a joke.... I spoke politely to the front desk personnel two different times about these serious issues and their best response was “I am sorry “. At least they were polite. Our visit to NYC was ruined, we got sick and we are never coming back. Hotels.com offering $25 gift certificate to remedy these issues-no thank you. Skip Hotels.com and skip this hotel. If you want camping experience-do it your self. I have been all over the world and never seen this. I don’t leave bad reviews but I had to warn other innocent potential guests here. This hotel couldn’t be 1 star hotel and Hotels.com customer service would be rated the same.

Great hotel for a quick stopover, but the rooms are incredibly small.

We loved this place! Room was clean and comfortable. It had a nice view. The price was very reasonable. It was the perfect location for us. The people working at the desk were very friendly. I would definitely recommend it.

The hotel was in a great location. The room was small, but very comfortable with beautiful views.

Room was small but nice and clean and staff was very nice