10/2 Rossz
2025. február 25.
very bad experience
I want to share my bad experience of what happened when I stayed in their suite on 2/14 night. I booked their Jetted tub, city view suite because we want to celebrate Valentine's day but we didn't expect that their room would have a power outage. We only used their hair dryer . Their reception was off after 7pm and she didn't tell me that how to handle it. She did left the emergency contact but we don't have phone service to call their number. We need to contact our phone company from our country to add international phone plan to contact them. We also don't use WhatsApp app. I can't imagine what happened if we don't find anybody that night and the hotel reception should tell us how to handle this kind emergency situation when they check in. I try to explain how my bad experience when I check out but reception told me that is normal happened. I wrote an email to them but never reply. Don't Waste money to stay .
mingqiang
mingqiang, 1 éjszakás utazás
Hiteles Hotels.com-vendégértékelés
