The night staff does not know how to deal with loud obnoxious guests i had to go down at complain 3 times at 11 135 and 1230 about the party next door all they did was call and took thier word they where going to bed. I had i pound on the door at 1am and threaten to call the cops myself
We had a one night stay and everything was clean and tidy. The shower curtain did cause a lot of water to leak onto the floor, regardless of how it was placed.
Coffee was out to drink, but counter person took milk away and when asked for milk said, not supposed to be out past breakfast and did not get it. Why have coffee out and not the milk, and why not accomodate guests at the hotel? Also the hot tub was not working 2 days in a row. there was one person that knew how to reset it and get it working again, but that was it. left unoperable after that 1 reset. No waters or banana s out , which is the way things were at the previos Hampton Inn stay in Moab. People there were friendlier and more accomodating. Coffee was available all day and waters and fruit were sent out with the guests each day. Huge difference in Hotels.
All good except noise level from floor above my room. Every footstep! In addition, children were allowed to run up and down the hall late at night. I would stay there again but only in a top floor room. Room amenities were excellent. Hotel renovated.