2019. június 2.
Best Service Possible
We arrived from China tired and sick hoping to settle down and sleep but found our room cancelled due to rain damage. The management contacted us by email weeks in advance, but email was blocked in China. They did walk us over to a very nice hotel about 300 feet away for the same price and was very nice. We enjoyed our stay at the new accommodations and was very happy that we did not have to search for a new place on our own. Simply outstanding! Given how the staff took care of us, I'm feel that our stay there would have been the best. We cannot answer all the questions as we stayed in another hotel, but I felt what management did for us went above the call of human kindness. Since this survey would not let me leave cleanliness, comfort, and condition unanswered, I gave it a high mark anyway based on how we were treated.
Diamon, 4 éjszakás romantikus utazás