10/2 Rossz
2025. január 7.
STAY AWAY HORRIBLE
Horrible overall from the moment of the airport arrival. They messed up the airport shuttle and pick up. We arrived at 2:15pm I’m travelling with my 72 year old mother. We were told by the manager we could order and eat even if the kitchen was closed. They took our order an hour later they told us what we ordered was not available. We had to beg for food. Another hour in we got the wrong order. The next day we book the tour which is at least 5 times pricier than the same tour booked in town since we wanted convenience. The boat broke down and we got stuck in the middle of the bay after being given the wrong information of what’s included and wrong start time. They said 9 am at 8:10 they called that we were late. I asked for no kayak as my mom can’t do kayak we were assured no kayak. I had to then explain to the tour operator as they didn’t send any notes.
Then the cherry on the Sunday we both got very aggressive good poisoning. Plead with the owners to give us meds and water or rehydration which took a while. Owner didn’t want to take accountability and his peace offering was to wave one of the buffet charges. I had to complain to the department of tourism to get all meal fees removed.
Overall room condition is dated. Resort doesn’t have hot water. Wifi sucks. There’s a dirty water discharge by the dock in the harbour in the morning. This place should be inspected by the health department and the environmental agency and shut down!
Pierre
Pierre, 3 éjszakás családi utazás
Hiteles Hotels.com-vendégértékelés
