10/4 Megfelelő
2025. január 31.
Terrible experience
My stay at raphael suites has been extremely disappointing. For the past times that I have been there, the place is only going from worse to worse. You can tell they don't care about the details anymore. The suites have many broken elements, and new bad surprises each day and this would be ok if they would fix things but they don't. It really feels like they don't care at all anymore and it made the experience so uncomfortable.
There was no heating at first (while freezing outside), then there was no light in the bathroom, then there were other people having access to the code and then for 3 days there's a light that didnt turn off which meant that I couldn't sleep.
I can't believe a place like this can still have so many issues and such a bad service. Extremely dissapointing.
Ornella
Ornella, 11 éjszakás üzleti út
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