Hilton Brooklyn New York

the only problem was the TV reception for CBS for the Patriots-Titans game. It was very blurry. All the other channels were fine but CBS. So we went downstairs to the bar and there the picture was clear but no sound. The policy is not to have sound in the bar. Really? Tough to watch a playoff game without sound.

The front-desk staff were polite and helpful, the housekeeping ladies smiling a nd friendly; the restaurant served a very good breakfast every morning. The location was very convenient for our pkans and activities. This hotel will be our choice for future visits to the area.

The hotel's location and amenities are very nice. When we checked in, we had been downgraded from the type of room that we had reserved. The gist of the long discussion I had with the front desk staff, was that because I had a "third-party" reservation, I did not deserve the type of room that I had reserved.

I had a change of plan and made 3 online attempts to cancel. The hotels.com site was down. I don’t have time to wait for an expected service.

Enjoyed the stay, very good price as compared to stating the city. Subway easily accessible.