HOTEL UNIZO Tokyo Ginza-nanachome

The receptionist who was a bald guy was arrogant to me

Room was clean and amenities were good. Had a horrible check in experience. I had three bags and no one helped me to carry the bags. And even if they don’t offer that when I told him I wanted to bring two bags up first and come down for the third he was being upset about it when he didn’t even help me to carry it!

The location was good. The service staff are fantastic

Small rooms. Two luggage barely fit when open. But I’ll still give a thumbs up for the staff. Cleaners are very friendly.

Good hotel, great location, staff really nice and helpful. I was travelling around Japan and they stored my luggage for a few days until I checked in at the hotel (travelling by train is so much better with less luggage), which was a great help and avoided using coin lockers at train stations. Room is small but more than ok for one person, specially considering space is usually limited in Japan hotels. If non smoker, strongly suggest you book a non smoking room. This is important!