Baptist Hospital Louisville - 20 min walk - 1.7 km
Oxmoor Center - 3 min drive - 1.9 km
KFC Yum Center - 13 min drive - 13.5 km
Kentucky Exposition Center - 13 min drive - 14.3 km
Getting around
Louisville, KY (LOU-Bowman Field) - 7 min drive
Louisville Intl. Airport (SDF) - 13 min drive
Restaurants
Chick-fil-A - 3 min drive
The Cheesecake Factory - 7 min walk
Red Robin - 9 min walk
McDonald's - 10 min walk
Taco Bell - 7 min walk
About this property
Hilton Garden Inn Louisville Mall of St. Matthews
Hilton Garden Inn Louisville Mall of St. Matthews puts you within a 15-minute drive of Louisville Mega Cavern and Kentucky International Convention Center. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at The Garden Grille & Bar, which serves American cuisine and is open for breakfast and dinner. A bar/lounge, a 24-hour fitness center, and a fitness center are other highlights. Fellow travelers love the helpful staff.
Languages
English
At a glance
Hotel size
150 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Express check-out available
Minimum check-in age: 21
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (2 total)*
Service animals welcome
Internet
Free WiFi in public areas
WiFi in rooms*
Parking
Onsite self parking (USD 3.87 per day)
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
Other information
Designated smoking areas
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 6:00 AM–9:00 AM
Restaurant
Bar/lounge
Room service (limited hours)
Water dispenser
Traveling with children
Grocery/convenience store
Pool gate
Working away
24-hour business center
2 meeting rooms
Computer station
Conference space (2000 square feet)
Services
24-hour front desk
Laundry facilities
Luggage storage
Romance packages
Facilities
Built in 2017
ATM/banking
Safe-deposit box at front desk
Terrace
Fireplace in lobby
Television in common areas
24-hour fitness center
An indoor pool
Banquet hall
Firepit
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Visual alarms in hallways
Handrails in stairways
Closed captioned TV
Lever door handles
Phone accessibility kit
Well-lit path to entrance
Stair-free path to entrance
Pool hoist on site
Room amenities
Be entertained
Flat-screen television
Premium digital channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Stay connected
Desk
WiFi (surcharge)
Free local calls
Desk chair
Food and drink
Mini-fridge
Microwave
More
Daily housekeeping
Special features
Dining
The Garden Grille & Bar - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
WiFi is available in guestrooms for USD 0.00 per stay (rates may vary)
Cooked-to-order breakfast is offered for an extra charge of approximately USD 16 for adults and USD 8 for children
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Parking
Self parking costs USD 3.87 per day
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 10:00 PM
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Also known as
Hilton Garden Inn Louisville Mall St. Matthews Hotel
Hilton Garden Inn St. Matthews Hotel
Hilton Garden Inn Louisville Mall St. Matthews
Hilton Garden Inn St. Matthews
Hilton Garden Inn St Matthews
Hilton Garden Inn Louisville Mall of St. Matthews Hotel
Hilton Garden Inn Louisville Mall of St. Matthews Louisville
Frequently asked questions
Does Hilton Garden Inn Louisville Mall of St. Matthews offer free cancellation for a full refund?
Yes, Hilton Garden Inn Louisville Mall of St. Matthews does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Garden Inn Louisville Mall of St. Matthews?
Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 10:00 PM.
Are pets allowed at Hilton Garden Inn Louisville Mall of St. Matthews?
Yes, pets are welcome, with a limit of 2 total. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton Garden Inn Louisville Mall of St. Matthews?
Yes. Self parking costs USD 3.87 per day. Electric vehicle charging is available.
What are the check-in and check-out times at Hilton Garden Inn Louisville Mall of St. Matthews?
Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
What is there to do at Hilton Garden Inn Louisville Mall of St. Matthews and nearby?
Hilton Garden Inn Louisville Mall of St. Matthews has an indoor pool and a 24-hour fitness center.
Are there restaurants at or near Hilton Garden Inn Louisville Mall of St. Matthews?
Yes, The Garden Grille & Bar offers American cuisine.
What's the area around Hilton Garden Inn Louisville Mall of St. Matthews like?
Hilton Garden Inn Louisville Mall of St. Matthews is a short 3-minute walk from Mall St. Matthews and 20 minutes' walk from Baptist Hospital Louisville.
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.6/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 12, 2024
Great place to stay!!
Amazing staff, amazing food and drinks, close to whiskey row and distillery tours, pet friendly is an understatement :), cozy rooms and again the staff is wonderful! Will definitely be back!
Melissa
Melissa, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 11, 2024
Krystal
Krystal, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 5, 2024
Leon
Leon, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 3, 2024
Clark Anthony
Clark Anthony, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 28, 2024
Kevin
Kevin, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 25, 2024
Bobby
Bobby, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 13, 2024
Bobby
Bobby, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 9, 2024
Molly
Molly, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 5, 2024
Clinton
Clinton, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 1, 2024
John
John, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 27, 2024
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 15, 2024
Carla
Carla, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 13, 2024
Kirk
Kirk, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 11, 2024
Verified traveler
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 31, 2024
Nice clean hotel. Close to lots of restaurants
Helen
Helen, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 31, 2024
John
John, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 31, 2024
In the middle of everything.
John
John, 1-night family trip
Verified Expedia guest review
6/10 Good
Aug 30, 2024
Good:
- Wonderful location near the mall, Whole Foods and highway
- Parking big enough to find a spot
- Staff very sweet
- Big room for parents with a stroller / child to run in the room, or for someone with a wheelchair
Bad:
- Not clean. My daughter white socks were brown every day after walking around in the room. I could see hair in the shower upon arrival. Microwave had spot of food.
- Housekeeping is bad. I was surprised to see my room not being cleaned and heard from the hotel that they do housekeeping only every other day. I asked them to at least come to change the trash bag every day as my daughter uses diapers and the smell is not great. They came while I was out and put two huge trash bags in my room for me to take care of it but they did not remove the trash filled with the diapers of both previous days. The floor was dirty. They brought me a broom for me to clean it but did not get the clue that they should do the housekeeping.
- Breakfast buffet is not worth it. $16 for a very small buffet which lack variety.
- No restaurant on Sunday and Monday. The rest of the time it’s open but not good at all. More like fast food.
- Not even a bottle of water offers upon arrival. Each small bottle is $3.
- Only 1 elevator working. Wasted time waiting on elevator also shared with housekeepers/their huge cart, and they have priority.
- Too expensive for what’s is provided. Other very famous hotels downtown are much better/cleaner (same cost) if parking not required.
Delphine
Delphine, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 29, 2024
Property was nice
wallace
wallace, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 28, 2024
fitsum
fitsum, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 25, 2024
Stacy
Stacy, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 25, 2024
Room was clean, comfortable
Bed and friendly staff