6/10 Good
Dec 28, 2024
Was okay, but should improve.
Friendly staff at front desk, but [1] there was no internet in our room. I connected WiFi but the max download speed was 2 mbps - and it was not even 1 mbps most of time. I went to check with front desk and they confessed that internet was not good in this property [2] after I reached room, I was checking rooms and toilet - I noticed that flush in toilet was not working properly. I saw it was persisting and tried contacting front desk. The desk phone was disconnected and so, I called front desk from my phone at 8:31 PM - I was told someone would be sent to check it. No one came and after we woke up in the morning around 6 AM, I went to front desk again. It was closed and so, I called guest service from phone in the lobby and I was offered a plunger. I was successful, with plunger I was given, I was able to plunge the toilet (my family was preparing for a visit to a store nearby)..
Vikas
Vikas, 1-night family trip
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