The Hotel at Avalon, Autograph Collection

It was amazing!

Nicole, 1 éjszakás családi utazás, 2021. júl. 18.

Hiteles Hotels.com vendégértékelések

Nice

Herman, 1 éjszakás utazás, 2021. jún. 20.

Hiteles Hotels.com vendégértékelések

Great Weekend!

Great stay! Hotel staff were all friendly and helpful. Hotel feels brand new. Pool is too small.

Robert, 3 éjszakás utazás, 2021. jún. 10.

Hiteles Hotels.com vendégértékelések

Everyone was very polite and helpful. Overall a wonderful experience and great location.

Anita, 1 éjszakás utazás, 2021. jún. 8.

Hiteles Hotels.com vendégértékelések

We usually love The Autograph Collection hotels, but this one is an exception. The most positive experience we had their was with our porter, who was helpful, friendly, and 5 stars all around. The rooms are like a basic Marriott hotel and the service was the worst I’ve experienced in a very long time - this could be due to COVID. But what surprised me most was how dirty the rooms were and the response we had from reception when we reported the issue. When we checked into the room, we saw hair on the bed, hair in the bathroom, in the drawers...I started to clean up what I saw, but it was more than a quick clean-up. Then, we had small pieces of broken glass over by a window.

3 éjszakás utazás, 2021. jún. 7.

Hiteles Expedia vendégértékelések

Happy

2 éjszakás utazás, 2021. jún. 5.

Hiteles Expedia vendégértékelések

Watch your charges billed to your credit card

This is the 3rd time we’ve stayed at the Avalon. We do love the area but a couple of things to know... restaurants in the area, including the hotel restaurant close by 9 pm and the bar area at 10 pm. If you’re coming in hungry, there’s no food for room service or nearby restaurants. They do have a very few soda and snacks you can buy, chips or popcorn, at the front desk, but they’re small and you’ll pay $3 for one can of soda. Bring your own snacks or drinks if you’re arriving later or like to snack at night. The rooms are beautiful... smaller in size. If you get a room close to the ice-maker room or fitness area, you’ll hear it all night long. Lastly, all 3 times there’s been a billing issue after check out. We’ve always booked through a 3rd party site, and it is prepaid. Avalon has still billed a room charge to my credit card even though it was pre-paid so watch your billing charges to your credit card left on file. We’ve also been billed for valet charges for a few nights, even though I had taken an Uber to and from the hotel. When I called the front desk 2 days ago to tell them they were trying to push a charge through, the girl said she didn’t see it and not to worry, only my snacks for $14 were going through...Monday morning there was a final change for $236 to my credit card left on file, even though they were prepaid by a 3rd party ahead. I called them AGAIN.. yes they had billed it and now needed a manager to look it over. Check your billing closely.

1 éjszakás utazás barátokkal, 2021. jún. 3.

Hiteles Hotels.com vendégértékelések

Outstanding

steve, 1 éjszakás üzleti út, 2021. jún. 1.

Hiteles Hotels.com vendégértékelések

Property was great! Staff was great! We were able to walk to anywhere we wanted or needed to go.

1 éjszakás családi utazás, 2021. máj. 31.

Hiteles Expedia vendégértékelések

best location to access everything.

1 éjszakás családi utazás, 2021. máj. 30.

Hiteles Expedia vendégértékelések