Stayed with the family for one night due to early flight out of Vienna. It was ok for one night but wouldn't stay again due to many issues. The apartment wasn't that clean (the floor was dirty), we didn't have any hand towels, there was no shampoo & shower gel provided (we asked about it since we didn't bring any and we told to use the hand soap in the bathroom which I did), just 3 dining chairs in an apartment for 4 people (one was had to sit on the bed while others had supper / breakfast at the table), very few plates and utensils and some of them were dirty, it was pretty loud due to the main street in front of the apartment, there were no blackout curtains (as mentioned in the profile). In general too many of the things mentioned in hotels.com description were simply missing.
It could be a good place but like some others have mentioned it's not run or maintained well at the moment.
There was no major issue but many little things that added up so that will next time find something else.