10/6
The staff members we interacted with were very friendly and helpful, so no complaints there whatsoever, but we were less than satisfied with everything else about the stay. Our room wasn't clean to the standard it should have been. The sheets for the pullout sofa were soiled and stained, as well as the pillows, and many of the towels were also dirty. Worst was the padding under the fitted sheet on the bed. It was absolutely covered in hair, dirt, debris. It was gross! We were also kept up late into the night because of the people above us. I can usually ignore those things, but in this case it was impossible so no one really slept. This was supposed to be a fun getaway for my son's birthday, but it wasn't the best experience, particularly given the price!
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