10/2 Rossz
2025. január 22.
Beware-most King rooms have broken thermostats-
I am writing to let future guests aware that this hotel has broken thermostats in many of the kingsize bed rooms. I experience one night of hell in freezing temperatures (-21 outside with windchill) and the room was close to zero degrees- you could see your breath it was that cold.
I complained to front desk but they said they could not switch my room as they were full. They offered a second blanket that was wet… I had to try to sleep in full clothes, hat, mitts, winter coat… it is illegal to sell rooms without heat and to top it off - they would not refund me for the night. Told me to write hotels.com which I did, but nobody got back to me about this dire health & safety concern.
Many guests did not speak french or english as their first language so I fear many more were suffering from the lack of working heat. This oroperty needs to be inspected for Building Code and Health & Safety violations. (didn’t help there were gunshot holes in the front window either)
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