We were very late coming in and at first i thought the staf was friendly letting us chexkin i so late but they charged the car double. Then the room waa very old and dated. The paint on the wall was scratched up and peeling. The beds were a mess and veey uncomfortable. Room was dirty. At first i didnt see any bugs but afte getting home i found a bed bug in my luggage. My worst nightmare. I quickly isolated eveything and dried and sprayed down what i could. But this place is a hell no. Not to mention they dont have breakfast and the pool sucks.
The breakfast was very poor. The room never was cleaning. I had to request towels and soap. The bathroom havenât hot water. The service laundry isnât working the dryer machine. I donât recommend this hotel. The staff was very rude.
We enjoyed the full breakfast as other places we have stayed since Covid either have no breakfast or only Continental style. The coffee is especially good and available all day. Front desk personnel were courteous and extremely helpful by answering fully all our questions about Historic Williamsburg. It was also great that Historic Williamsburg is only a few minutes walk away.
The telephone line in our room was never connected. In spite of having the "please make up room" sign on the door from 10am through 5pm, our room was never made up. Both mornings of our stay, a television in the breakfast room was playing national news, with clearly audible volume, describing, in great detail, very child-inappropriate details of the P-Diddy trial, and when I requested multiple times that it be turned off because there were children in the room and it was inappropriate, I was first told that it could not be turned off, and I was then promised that it would be turned off the next day, and it was not.
Our stay was okay. It served our purpose. The cost was fair. It was clean and we did not see bugs. The night we arrived and checked in the tub faucet broke off and the water was spraying straight out. The hotel immediately changed our room. The pillows were not the most comfortable but served its purpose. The continental breakfast was good. The location is great. I would stay there again