We had a wonderful stay, but I unfortunately fell in the shower just before checking out. The floor was unexpectedly slippery, and I sustained a tissue injury; thankfully, there were no broken bones. The assistant manager, Mark, and the receptionist, Sean, were incredibly kind, helping me with my luggage and checking on me after I returned home. Overall, it was an unforgettable experience, and the staff's support truly made a difference. I believe the slipperiness is due to the tile choice in the shower, which seems like a design flaw