Lelux Hotel

It’s clean but not very nice or modern. For the price I expected a bit nicer rooms and amenities. Things are out dated or very basic.

During 36 hour stay, no internet service at any time. Several times told that it was being repaired and then next day told "they have been called". Asked to be given an update by phone of progress and no response. Frustrating, especially as the hotel seemed to have connectivity for their computers all along... Unfortunate - otherwise, a pleasant stay at a convenient location.

Overall our stay was acceptable except the internet which was from non-existent to intermittent. The staff was not too responsive to our multiple requests to get it resolved. Their attitude was c’est la vive!

The AC wasn't working ... it was cold at night, and front desk didn't care about it. I was worried to get a cold next day. Really bad experience.

It was very sad when we drove EIGHT hours to this hotel and was told the day prior that we could check in early(even as early as 12 if the room was ready) we arrived early around 8am so we adventured into our hotel to see if we could just park early and the man was ignorant and laughed when we told him what the manager had told us we could check in at 12 and told us our room was READY, but we were not allowed to check in til 2 if that, but we could pay 50 dollars to get in early. I was very disappointed in the service and the manner of this man. I felt that we shouldn’t have had to pay extra money for something that we were told if the room was ready we could check in. And the rooms are very outdated with no mini fridges! And could really use some renovations. We called twice for towels there were 8 of us in our party we didn’t have enough towels to shower the second day, the man I spoke to on the phone put me on hold or at least seemed like he had since he hadn’t talk for minutes I hung up after waiting and he called back to scream at me asking me why I hung up and that he was busy. My 7 friends and I will not be staying here next year or recommending this rude hotel to anyone!