HOTEL MYSTAYS PREMIER Narita

The hotel room was incredible, the view, the layout, the bathroom! But the bed was so incredibly uncomfortable :( we didn't sleep well at all. The restaurant downstairs was also really nice and the food was great and it was nice to have a Family Mart in the hotel for snacks since it is not very close to much. Was also great to have the free airport shuttle.

Comfortable hotel. Appreciated the airport shuttle.

Great value being near airport however bed and pillows were very hard

Steven Samuel is the ultimate concierge. He helped us immensely during our stay. Please commend him for us. This hotel is very quiet but yet very convenient to NRT airport. The fact that they offer complimentary shuttle service to and from the Airport, downtown Narita and the Aeon mall makes it the perfect hotel when you land in Narita.

Excellent conditions and location. The breakfast buffet was also very very good! definitely would come again.

This hotel is close to the airport although a taxi ride is pretty expensive. Check in at the hotel was quick and easy and the staff was friendly and helpful. The room was sufficient to meet our needs for the single night we stayed. There were multiple restaurants in the hotel, which was pricey to eat at, but convenient. There is a shuttle bus to the airport that runs about every 30 minutes which was very helpful. I would recommend this hotel for other travelers needing a place to stay.

I’m supposed to have 3 night points, however latest correspondence shows 2 nights point only. Appreciate if you check it and updated. Thank you.

Shuttle bus from narita JR station to hotel is small, driver was so kind to try to fit everyone and luggage in. Still there are some visitors were left behind. Room is ok, but its not clean at all, toilet was smelly and very unfortunately there was a small cockroach came out from the back of the desk. location was good, but if there is many other choices around, probably won't choose this hotel next time.

Excellent service and easy shuttle from Narita Airport. Everything was very clean and the room was stocked with anything and everything we could need. The only uncomfort was the room temperature was a bit warmer than we would have liked and the air circulation was not working. The breakfast was excellent with options for any international food preference. There were many pots of rice options, dumplings, french toast, yoghurt, fruits, croissant, toast, pastry, cereals, breads, salad bar, eggs, ham, fish, teas, and very strong coffee. We left feeling full, mostly rested, fresh, and ready for a full day of adventure!!!

A great place to stay after a long flight. Staff were friendly, efficient, and spoke great English.