An H&M bag with gifts for my family was STOLEN out of my room AFTER housekeeping went in and I told the front desk prior to that I did NOT want housekeeping during my stay.
Beds were comfortable, but had to call twice for assistance with TV not working properly at night and TV screen was so dark you could barely see it.
It is very expensive to stay here over Fourth of July w/e so getting something stolen from my room is very disappointing. I expect a refund for the $40 worth of gifts in the bag.
Complimentary coffee in the lobby was nice but communication from front desk to housekeeping needs to improve and should never be stealing in a hotel room.
Terrible stay as I left my windbreaker in the closet there but when call if they have it, they said no. I am very sure one of the cleaning ladies took it. It is not a fancy one but the fact that one would still take stuff from the customer is unacceptable. I will never stay there again!
Staff was friendly. However, I returned to my room after being gone all day and my door was left open by housekeeping. My telephone and television were not working properly. I let the front desk know and nothing was done about it I still hadn't been contacted by a manager. Disappointing.
No ice machine. No refrigerator. Room, bed, and bathroom way smaller than they appear in photos. TV had issues - had to call staff 2x to come get it fixed.