6/10 Good
Feb 11, 2025
Alot of noise very early on
We arrived and had to wait quite a while for someone to acknowledge us, once they did the young girl was very polite and we managed to book in early. The darwin room was smaller than expected but clean and generally nice. Breakfast was nice and they accommodated my request for a tailor made breakfast. The downside there are only bed side and a dressing table light which dont light the room hardly at all. The hot water tap in the bathroom sink is enough to scald you and the toilet had water running all night. The even worse bit was the bin wagon at 4 a.m which went up and down the street, followed by an early morning delivery at 5.30 a.m somewhere very close as the noise and banging was terrible. This meant we had no sleep 4 a.m I complained to management and was told i had come to a hotel in the town centre and should expect noise and had no other complaints ! This i know is not true as i have since looked further on trip advisor and seen several ! Whilst I acknowledge i am staying in a busy town centre and there will be noise i hadnt anticipated a bin wagon at that ridiculous time, this isnt the hotels fault but you should be made aware of this when booking as it will be a weekly occurance. So overall a disappointing stay.
Amanda
Amanda, 1-night trip
Verified Hotels.com guest review
