Once I got in, it was pretty good. You need to tap the dead bolt to make numbers appear on a keypad, but in the dark, I could not tell that there was a keypad & had to call the managers in the middle of the night. Even knowing there was a keypad & I would tap it to get the keypad to light up, it was extremely difficult to see the numbers & I had to guess which number I was pressing... The kitchen furnishings were pretty sparse when it came to pots, pans, utensils, no salt or pepper.... but all in all, it was a nice house. The TV worked through the internet, but there were not instructions (maybe they would have shown up if I had turned the TV on though)