Madison LES Hotel

Great place , bit small and tight . But to be in NYC for that $$ I think was pretty good .people are very kind and the break fast was very good .

The hotel was decent for getting stay in Manhattan. Close to Chinatown, Brooklyn bridge, other lower Manhattan sites. The beds are a little small for sharing (full size - not queen), and the room was cramped. You have to leave the hot water running for a while on the top floors (like - several minutes), and the elevator broke so we had to haul our suitcases down the stairs. The staff was supposed to come, but I think they’re understaffed and were taking care of other things. Very friendly staff - the biggest issue was being charged over $700 for a $200 one night stay over the course of 2 months because Hotels.com overcharged me by $100 and then never paid the hotel, then the hotel charged me but apparently voided it or lost the charge, so they then charged me another almost $300 two months later. Moral of the story: just call the hotel and schedule your booking. It’s about 1,000 times easier.

The hotel was new and clean. The staff were very helpful and friendly. It is near a major bridge/subway so there is some noise at night but it was minimal to us. We were able to sleep well at night.

Very friendly staff, clean and easy access. Right price for location and cordial service.

Good