Pros: Decent location and facilities. Very nice breakfast.
Cons: very noisy with several dogs barking all night. Hard to sleep. Not sure the owner cared after I provided similar feedback to him.
Would not go back.
I did enjoy my stay in this hotel. The owner is very nice. He speak quite good English and he can be very helpful. They do have a pool. They do have a breakfast in the hotel as well. It cost. My hope was very pleasant and quite large.
We booked Hotel Victoria, but when we arrived there was no one at the reception. People on the street redirected us to the next hotel, Posada Gutierez, as apparently was under the same chain/owner. We were offered accommodation at another (3rd location) within a villa that looked like it was still under construction. All ceilings were unfinished, all bed linings and towels were not cleaned properly. There was an area to be shared, including a kitchen, where a whole window was missing. In front of the villa there was like a garage were they were repairing their cars. And a dog loose, which didnt mind pooping inside the villa on the sofa.
Wifi reception and speed super bad.
Please make sure you avoid this amazing accommodation.
Check-in was quick, but I never got a key to my room (even after asking for one) and had to leave it unlocked whenever I left. The water was cut off on my second day, and they transferred me to another place up the street for the remainder of my stay. Walls are paper thin - I could hear the toilet flush from the next room over.
Cables coming out of walls no tv in the room no warm water one faucet not working . no adequat light in the room. No light by the bed. The only good about it was the price and friendly girl at the reception. I am really surprise that expedia is promoting that hotel.
Me cancelaron la reserva. Llame a confirmar y me dijeron que tenĂan cupo, pese a que tenĂa la reservaciĂłn. A pesar de que hable con el hotel, se negaron a confirmar mi reserva.
Staff was incredibly friendly. I arrived in pretty poor shape after getting altitude sickness on Acatenango. They were patient with me. I had a comfortable room with a large bathroom. Breakfast was excellent and the location is tucked off of a main road down an alley. It was easy walking distance to all of Pana. When my bus to Guatemala City didnât see me at the pick up spot, the owner assisted by taking a phone call from the agency (I was only using my phone on wifi) and helped wave them down for me. Definitely recommend.
The staff are incredible and the free breakfast is delicious. There is a water-refill station. The power was out all over the lake the day I was there so Iâm not sure if the internet is good, or if there is hot water.
If youâre a solo-traveler looking to meet people, this is not the spot
Really nice hotel in Panajachel. Convenient location. Breakfast included and served on a terrace with a view. Great if you are staying few days in Panajachel. Note - must do - Paraglading - lifetime experience above lake Atitlan.