Upon arrival parking was full, and no clear place for unloading. parking attendant says more parking available on lower level. We unload and go to check in. I booked a room that included drinks and snacks. The room is bare. I go downstairs to move my car and notify the front desk of the lack of items She answered in a bothered tone that they no longer provide those in room But rather a credit from the selections in the foyer she added in a rather stern tone that the credits do not carry over and are only good for one nite each. Ok whatever. I go out to park, lower level full upper level full. Attendant now tells me spaces are available on the street. I go and circle the block, all spaces full. i get a phone call from my girlfriend the toilet doesn't flush All within 10 minutes of arriving. I go back up to the upper level the attendant again tells me more parking on lower I tell him its full He tells i can park in public lot across the street, they just charged me 20 bucks a nite and now i have to pay for public? Im a little annoyed to say the least, the manager asks whats the problem I'll admit i was snotty but im not the in the hospitality biz His attitude was there's plenty of parking we own the whole block, the attendant never communicated that. Then i find out one elevator doesnt work the attitude from the manager was pretty much there's other places to stay. I couldn't agree more. Unprofessional behavior is not acceptable wont be back, more to say but space limits
