My wife and I stayed at this hotel for two nights during our road trip to Edinburgh. The check-in process was smooth, and the staff were friendly, which we appreciated. Having a parking lot was also very convenient.
However, there were some issues during our stay. When we entered our room, the heater was off, and the room was quite cold. Although the staff turned it on promptly when we mentioned it, it would have been better if the room was warm upon arrival. The room had a private bathroom, but there were no slippers provided, which was a bit inconvenient.
Additionally, the kettle in the room was rusty, so we couldn’t make tea or coffee. At breakfast, since we don’t consume meat products, we were served just one egg and one tomato, which felt insufficient. The packaged products on the table were overly sweet, so we ended up skipping breakfast entirely and decided to leave early the next morning.
While the staff were kind and accommodating, I believe the hotel could improve its amenities and breakfast offerings for a better guest experience.