10/6 Jó
2025. október 22.
The staff was very pleasant. I was taken aback when they tacked an "incidentals" charge on my stay. $80.00 in the event I took something from the snack area without paying or if I caused damages and slipped out before they were found. This charge came as a surprise since it is not disclosed prior to booking or checking in. I was told it would take several days to be reimbursed to my banking account. Not happy at all about this. When I discussed my concerns with the front desk staff, they were very sweet and apologized, but had no control over the situation. This hotel is undergoing renovations. Mattresses were stacked against the wall in the lobby. I had a concern when the outlet in the room did not work and this was rectified within minutes. Their staff is the redeeming feature at this hotel!!!!
Blanche
Blanche, 4 éjszakás családi utazás
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